Last Updated: 18/02/2025
1. Introduction
Stuwie’s Salon and Spa is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Uganda Data Protection and Privacy Act, 2019, and the privacy policies of Facebook, Instagram, and Google. By accessing our website or utilizing our services, you consent to the practices described herein.
2. Information We Collect
We may collect and process the following personal data:
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Personal Identification Information: Name, email address, phone number, mailing address, and other identifiers provided during service bookings or product purchases.
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Payment Information: Credit card details and billing addresses collected for processing transactions.
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Technical Data: IP address, browser type, operating system, and browsing behavior, gathered through cookies and similar technologies.
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Marketing and Communications Data: Preferences regarding marketing communications and responses to promotions.
3. Purpose of Data Collection
We utilize the collected data for purposes including:
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Service Provision and Management: To process bookings, deliver products, and manage payments.
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Communication: To send confirmations, invoices, updates, and support messages.
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Service Improvement: To analyze usage and enhance user experience on our website.
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Marketing Activities: To inform you about promotions, offers, and events, in line with your preferences.
4. Legal Basis for Processing
Our processing of your personal data is grounded on:
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Consent: Where you have provided explicit consent for specific purposes.
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Contractual Necessity: To fulfill our obligations in service provision or product delivery.
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Legal Obligations: To comply with applicable laws and regulations.
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Legitimate Interests: To pursue our legitimate business interests, ensuring they do not override your rights and freedoms.
5. Data Sharing and Disclosure
We may share your information with:
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Service Providers: Third-party vendors assisting in payment processing, data analysis, email delivery, hosting services, and customer support.
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Advertising Partners: Platforms such as Facebook, Instagram, and Google, to display relevant ads. These partners may use cookies and similar technologies to collect information about your interactions with our website.
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Legal Authorities: When required by law or to protect our rights, property, or safety, and that of our clients or others.
6. International Data Transfers
Given the global nature of digital platforms, your personal data may be transferred to and processed in countries outside Uganda. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the retention period expires, we securely dispose of your data.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
9. Your Rights
Under the Uganda Data Protection and Privacy Act, 2019, you have the right to:
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Access: Request access to your personal data.
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Rectification: Request correction of inaccurate or incomplete data.
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Erasure: Request deletion of your personal data under certain conditions.
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Restriction: Request restriction of processing your data under specific circumstances.
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Objection: Object to the processing of your personal data for direct marketing purposes.
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Data Portability: Request transfer of your data to another organization or directly to you.
To exercise these rights, please contact us using the information provided in Section 12.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Stuwie’s Salon and Spa
Address: Nansana – Masitowa, Wilsen Mall, Wakiso, Uganda
Email: bookings@stuwiessalon.com
Phone: +256 706 081 927